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Difference between the ReadingDoctor products
What is the difference between Letter Sounds™ 1 Pro and & Letter Sounds™ 2 Pro
What is the difference between the PC program (ReadingSounds 1 Pro) and the iPad / Android / Mac apps?
In what order should I use the ReadingDoctor Apps?
QuickSupport remote desktop download
QuickSupport remote desktop assistance download
Reading Doctor Apps
The app sometimes shuts down unexpectedly on my iPad 2
Sound not working on the iPad
Jolly Phonics and MULTILIT presets not loading properly in Word Builder after I upgrade to iOS 8
I'm having difficulties downloading the app through Google Play
I have tried to download the Sight Words 1 Pro app onto my iPad this morning, but iTunes says: 'The item you tried to buy is no longer available'.
See all 13 articles
Letter Sounds 1 & 2 Pro
Blending Sounds™ 1 Pro
Sounding "ng" as "n" in CVnC words
SightWords 1 Pro
How do I access the 2nd 100 words from within the app?
Where do the 200 sight words in the app come from?
Can I get a list of all the words available in the Sight Words App?
Word Builder for iPad
The in-app tutorial in Word Builder describes the ability to replace and remove letters from a word. I can't work out how to do it! Can you help?
The keyboard does not show up when I try to type a name for a custom tile set in Word Builder
Will there be a US / UK accent version?
The pronunciation of w / y and wh / qu are different to what I am used to. Why is that?
What do the numbers stand for that are by the child's name on the 'High Scores' screen at the end of each level?
Can I change the number of times a student is required to correctly identify a tile, and can I turn the mnemonics off once students don't need them anymore?
What is the password to delete a student file?
See all 15 articles
A quick introductory video about WordBuilder for iPad
Help Features in LetterSounds 1 & 2 Pro
Activity Summary Form
ReadingSounds™ 1 Pro
Can ReadingSounds 1 Pro be used on an Apple Mac?
Can ReadingSounds 1 Pro be used on Linux?
What are the minimum recommended system requirements for the program?
What is ReadingSounds™ 1 Pro?
What is ReadingSounds™ 1 Pro?
A dot-point summary of ReadingSounds™ 1 Pro...
Which students is the program suitable for?
What age group is ReadingSounds 1 Pro suitable for?
Is it appropriate to use the program with older (8 years +) children?
Is it possible/appropriate to use the program with children who are younger than 4 years old?
Is ReadingSounds™ 1 Pro suitable for children with dyslexia?
Is the program suitable for ESL (English as a Second Language) students?
See all 9 articles
Which skills does the program teach?
Which skills does ReadingSounds™ 1 Pro teach?
Why is there no cursive in the program?
I have been using the wonderful ReadingDoctor program with my class and I was wondering why "q" is not included in the program?
ReadingSounds 1 Pro includes 200 high frequency words ('Sight Words'). Where were the sight words sourced from?
How does ReadingSounds™ 1 Pro work?
How does the program work?
Using ReadingSounds™ 1 Pro in different settings
Who is ReadingSounds™ 1 Pro designed to be used by?
Is it posible to run ReadingSounds 1 Pro on an iPad?
Does the program need to be specific to one child or can I set it as group activity? This would be especially helpful when doing literacy rotations.
Who makes ReadingDoctor® Software?
Who makes ReadingDoctor® Software?
A Dot-Point Summary of ReadingDoctor Software...
How do I install the program?
Is there help available in the program to get me started?
I have installed the program. How do I get started?
How do I install the program?
Managing student data
How do I change the password or reset the password?
I am having difficulty resetting the password. The procedure in the manual does not seem to work. What can I do?
Can I move student data from one computer to another?
How do I create/login/delete a new new student?
Is there another way to reset the high scores apart from clicking the 'Reset High Scores' button?
I am working with a student on the autism spectrum. I would like to reduce or remove the reward animations and sounds. Is this possible?
Is is possible to disable the timer?
Expired Trial Version
I just downloaded the free trial and it's telling me that it has expired. Why?
I have used up my 7 day trial. Is it possible to extend it?
Is there any obligation to purchase after the trial period?
Difficulty Downloading the Trial Version
I don't get a link to the trial download after filling out my details.
Windows reports that the installation file is corrupted.
I'm unable to download the trial version after clicking the download link. What is wrong?
I have downloaded the trial version successfully to my Mac but can not open it (run the program).
Errors during the Trial Version
I get an "Unexpected Error" when running the trial version.
I get an "Unexpected Error" when installing the trial version.
I am trying to download the trial for the first time and it is saying that my trial has already expired
How does the free 7 day trial of ReadingSounds 1 Pro work?
What is the trial version?
Tips for using ReadingSounds™ 1 Pro
Do you need headphones to use ReadingDoctor? If not, would it be preferabe to use them?
Keep sessions short but frequent
The program pronounces "y" as "yy" and "w" as "ww" instead of "yuh" and "wuh" - why is this?
Use the flashcards to reinforce skills learnt during activities
Use student records and the testing mode to monitor progress!
See all 7 articles
Purchasing the program
I saw this product on Today Tonight. The program stated that ReadingSounds 1 Pro was available from $150. I cannot find the $150 version on the website. Can you help?
My school uses purchase orders. How do I purchase the program without a credit card?
Is it possible to add extra licenses to a network version after it has been installed? What is the cost?
If I buy the downloadable version and my computer crashes, can I download it again?
Can we buy the digital version through online payment only, or can we send through a purchase order for it and download it later?
See all 6 articles
Retail (boxed) version vs. Digital Download
We purchased a disc and 3 licences over 12 months ago and we would like to add the program to 3 more computers. Do we have to purchase another disc or can we purchase licences without additional CD-ROMs?
Can I purchase one copy of reading doctor and have both/multiple childern using it?
Often I need to use different computers throughout the school. Can I use ReadingDoctor on any computer or is the program fixed to one computer?
I want to transfer my license from one computer to another, say when I upgrade my computer and want to install ReadingSounds 1 Pro on a new machine. Is this possible?
I bought the program and have installed it but it says I have a trial version. What should I do?
I bought the download version. Could you resend my code?
See all 11 articles
How to Upgrade from Version 1.0 or 1.1 to Version 1.2
Just wondered what is happening with the next version of ReadingDoctor?
Are there any plans for a US English accent version?
Are there any plans for a UK English version?
Useful resources for ReadingSounds™ 1 Pro
Is there a student activity settings form which can be used to summarise activities I recommend to parents?
Is there a summary of a suggested order of activities for ReadingSounds™ 1 Pro
I have made a resource which I think others may find useful and I would like to share it. How do I do that?
I am having trouble entering text when typing a name or saving a file. What can I do?
I get an 'Unexpected Error' when running the program for a long time. What is happening? [RESOLVED]
Read the manual and watch the introductory videos!
My program crashes during laptop hibernation. What can I do?
When I double click on the program it says that I don't have sufficient permissions to run the software. What can I do?
See all 8 articles
ReadingSounds™ 1 Pro - Network Version
Network Version System Requirements
My school is thinking of purchasing your network version. What are the system requirements for the network server?
What is the advantage of the Network Version?
Are there free upgrades for the Network Version?
Currently our school has 10 individual licenses of the program. We would like to purchase a network version, too. Can we add them to the new network version? Is there any deduction taken into account for the individual licences?
What is the Network Version of ReadingSounds 1 Pro?
How do I remove and then reinstall the network version?
Where do I find the Network Version Installation Manual?
Do you have a script that we can use to redirect existing client computers to the new server?
Is it possible to install ReadingSounds 1 Pro using an MSI?
Blue ReadingDoctor Screen when installing the client software on Windows 7 or Vista
CMServer does not return licences to the licence pool when clients are switched off
Running a client machine results in 'error 957'
Running a client machine results in 'error 929'
Windows failed to find the file specified error when running CMserver.exe
Upgrading a Network Version to a Higher Number of Users
My school has a network licence but we have upgraded to a higher number of users. How do we go about upgrading the network licence?
We need to move the server software (CMServer.exe) from one server to another. How do we do this?
We have moved our network server software (CMServer.exe). How do we direct the client software to the new server's IP address?
ReadingSounds 1 Pro freezes during games
The program gives an 'Unexpected Error' whenever a student finishes an activity
I get a 'Socket Error, Connection Refused' message when running the client
Word Builder for PC