Troubleshooting

When I try to open an app, I get an error.
Very occasionally, this seems to be an issue which causes some of our apps to generate the following error when they are started: ERROR in Action numb...
Thu, 13 Nov, 2014 at 11:49 AM
My preset MultiLit and Jolly Phonics tiles have disappeared after an upgrade to Word Builder. How do I restore them?
Wed, 28 Oct, 2015 at 11:41 AM
How do I update my Word Builder app to the latest version?
Firstly make sure your iPad is connected to the internet Open up the App Store Select "Updates" which is located at the bottom of the screen...
Tue, 21 Feb, 2017 at 11:25 AM
'The developer of this app needs to update it to work with iOS 11' message on iPad
If you get this message while running one of our iPad apps, you need to update it to the latest version. If you're not sure how, please see this articl...
Thu, 12 Oct, 2017 at 10:59 AM
ERROR- When downloaded App on Mac
If you get the following error: ERROR in Action number 1 of Mouse Event for Left Released for object login_obj: on your mac after downloading one...
Mon, 9 Sep, 2019 at 4:36 PM