Troubleshooting

ReadingSounds 1 Pro freezes during games
This is caused by a Java update or similar pop-up running in the background while ReadingSounds 1 Pro is in fullscreen mode. The solution is to disable Java...
Fri, 15 Aug, 2014 at 11:01 AM
The program gives an 'Unexpected Error' whenever a student finishes an activity
This problem is caused by one of the following issues: 1. The shared student data folder/s do not have adequate permissions for the progra...
Tue, 13 Sep, 2016 at 10:50 AM
I get a 'Socket Error, Connection Refused' message when running the client
A socket error is usually caused by the port either being blocked or being used by another program. Please either update the firewall rules to allow that po...
Fri, 30 Jun, 2017 at 1:00 PM