The program uses the default printer when printing test results, custom activity target lists and flashcards. If you get an 'Unexpected Error' after pressing the print button, it usually means that:


1. The current user is not permitted to print on the default printer

2. A default printer has not been assigned

or

3. A security setting is preventing the program from printing


If printing is not working, please:


1. Set a default printer

2. Ensure that the printer is connected to the computer

3. Ensure that the account you are using has adequate permissions to print to the default printer

4. Ensure that the program 'print.exe', which RS1P uses to print, is not being blocked by a virus scanner etc. This program is located in the program files folder where RS1P is installed (on Windows XP, for example, it is in C:\Program Files\LearningScience\ReadingSounds 1 Pro)


To troubleshoot the issue, you may want to try printing to the default printer from another program.