This error is caused by CMserver.exe being installed on a hard drive other than the one on which Windows is located. 

If you receive this error when attempting to run CMserver.exe as a service, please try the following steps:

  1. Uninstall CMserver.exe by running a command prompt with administrator privileges and using the 'CMserver.exe /u' command to uninstall the service (for more detailed information about this command, please see the manual). 
  2. Reinstall CMserver.exe after requesting for your license to be reset (please send us an email to do so), ensuring that you install the program from the hard drive that Windows is located on. 

If you continue to experience issues, please contact us for support.