If you are downloading from a school location, your school's internet security settings may be preventing downloads. The solution is to ask your IT department to allow downloads from www.readingdoctor.com.au, or to download the trial at home and bring it to school on a CD-ROM or USB drive.

If you are trying to download the trial from home and experience difficulties, you should ensure that you have a fast broadband connection - please do not attempt to download the program using a 3G broadband connection (if you have a USB modem, you probably have a 3G broadband connection). The ReadingSounds™ 1 Pro setup file is quite large - around 93 Megabytes. It will take around 15 minutes to download on a fast broadband connection.

If you have trouble downloading the file (such as a message saying the downloaded file is corrupt), please temporarily disable your firewall. If you continue to have difficulties, please contact us!